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Terms of Sales


These general conditions of sale (GTS) detail the rights and obligations between on the one hand the company Fiona Events (SIRET: 920 375 359 00014) selling the services and benefits defined below, and on the other hand, any natural person or legal entity hereinafter referred to as "the Customer".

The services and benefits offered by Fiona Events are as follows :

      • Organization and coordination of public and private events



These general conditions relate to the company Fiona Events and organizer of receptions and events. They constitute the framework of the contractual and financial commitments offered to its Customers. Prior to the conclusion of the contract, the Customer must ask the seller for these general conditions of sale. The fact that Fiona Events does not avail itself at one time or another of these general conditions of sale cannot be interpreted as a waiver of the right to avail itself of one of the said conditions. The Customer , having declared himself interested in this service offer, delegates to Fiona Events the responsibility for the organization of the event by the obligatory signature of a Mandate. He therefore has a withdrawal period of 7 (seven) days beyond which these general conditions are intended to define their reciprocal rights and obligations.



Any intervention by Fiona Events relating to the services described on the website will necessarily be the subject of a detailed and personalized estimate delivered by hand or sent to the Customer by email or post. This estimate includes the designation and type of services determined from the request expressed by the customer as well as the related cost methods. In the event of contradiction between the Special Conditions appearing in the estimate signed by the customer and those appearing in these General Conditions of Sale, the provisions of the estimate alone are applicable.

These GTS and the estimate accepted in writing by the Customer, to the exclusion of any other document issued by Fiona Events and having only an indicative value, form the contract.




The Customer delegates to the Organiser, who accepts the responsibility for the organization of the event corresponding, at the present stage, to the criteria which will be described in the Contract.




During the term of the mandate, the Organizer undertakes to research and implement all the components as defined in the contract. At the Customer's request, Fiona Events organizes a first meeting free of any financial commitment by the Customer. Following this first meeting, an estimate is drawn up, making it possible to list the reception parameters envisaged by the Customer. The Organiser's obligations with regard to compliance with the criteria may be redefined if more precise specifications are drawn up and accepted by the parties. The Organizer will keep the Customer informed of the progress of his file and will provide him with the descriptions of the services selected. The Organizer undertakes not to disclose the information provided by the Customer, which will be kept confidential. Any information collected as part of the establishment of the specifications may be communicated to the Organiser's business partners who will be bound by the same rules of confidentiality.




The Customer undertakes not to conceal anything from the Organizer or its stakeholders, concealment which would be likely to delay, hinder, thwart or disrupt the project or its implementation. The Customer will make sure to facilitate access to the information that the Organizer would need. The Customer undertakes to respect and fulfill the specific conditions of the selected service provider(s) and in particular to pay any surety or guarantee that may prove necessary before full payment of all sums. due. The Customer undertakes not to intervene directly, during or after the event, with the suppliers, subcontractors, artists, personnel and collaborators of the Organiser.

The services reserved in the contract cannot be modified or refunded. If the Customer himself performs or renounces a mission entrusted to Fiona Events, this cannot be deducted from the invoice.

The Customer agrees not to participate in any television games during the event. Otherwise, the Organizer reserves the right to cancel the management of the event even if this service is signed before.

The Customer agrees to provide a meal for all the people making up the Fiona Events team present at the event. This meal will be identical to that of the guests and will be served in the same room as that provided for the meal of the bride and groom.




Under no circumstances, the fact that Fiona Events refrains from claiming the performance of an obligation to which it may claim may be interpreted as a waiver on its part of the performance of said obligation, regardless of the duration of his abstention or his tolerance.




The Customer is responsible for any damage, direct or indirect, that he or the participants may cause during the event. The Customer declares and guarantees that he has full legal capacity allowing him to commit to the contract and that he holds valid civil liability insurance. To this end, the Customer undertakes to waive and to cause its insurers and/or guests to waive any recourse against the Organiser. The Organizer declines all responsibility for damage of any kind whatsoever (theft, damage, etc.) affecting goods of any kind brought by the customer or belonging to participants or service providers, regardless of where the goods are stored. The Organizer will be released from any obligation in the event of a force majeure or fortuitous event occurring (strike, fire, water damage, etc.). Under no circumstances can Fiona Events be held liable for direct or indirect damages related to the services provided by the service providers concerned, who are solely responsible to the Customer. Fiona Events strongly advises its Customer to contact his insurer in order to study with him the validity of his civil liability insurance and the possible subscription of additional insurance concerning the event.

If after any termination of the contract, the customer were to carry out or have carried out the event which would have been defined by the Organizer, a sum equal to 50% of the plagiarized project would be due to the Organizer (in addition to the deposit paid and retained following cancellation).




Fiona Events undertakes not to sell, share or disclose the Customer's personal data to third parties outside of its own use. However, this data may occasionally be transmitted to third parties acting on behalf and in the name of Fiona Events or in connection with the activity of Fiona Events within the framework of the use for which they were originally collected.

The Customer has the right to access and update his personal personal data as well as the right to request their deletion in accordance with the provisions of law n ° 78-17 of January 6, 1978 relating to data processing, files and to freedoms. Fiona Events undertakes to ensure that the Customer's personal and nominative data are up-to-date, accurate and complete. The Customer may exercise his right of access or correction by contacting Fiona Events directly by registered letter with acknowledgment of receipt.
The Customer, without financial or pecuniary compensation of any kind whatsoever, expressly authorizes Fiona Events or any other entity which would come under the rights of Fiona Events in the context of a sale, an assignment of shares, a taking of control, merger or acquisition, and all its beneficiaries: to fix, reproduce, distribute and exploit its image, in whole or in part, in unlimited numbers, free of charge, worldwide, in all formats, in color and/or in black and white, on all known current or future media, and by all current or future means, in particular on all Fiona Events branches on all audiovisual services and all online services on all networks; to broadcast its image with the logo of Fiona Events. Consequently, the Customer guarantees Fiona Events against any recourse and/or action that may be brought by natural or legal persons who believe they have any rights to assert on the use of their image which would be likely to oppose their dissemination. The Customer already acknowledges being informed and accepting that the decision to use his image or not will be left to the discretion of the Agency. Fiona Events does not make any commitment to exploit all or part of the recorded images in this regard. This authorization is granted for a period of 30 (thirty) years from the signing hereof, renewable by mutual agreement of the parties, formalized in writing, and will remain valid in the event of a change in his current marital status.




Any dispute or complaint can only be taken into consideration if it is formulated in writing and sent to the Organizer by registered letter with acknowledgment of receipt, within a maximum of 8 days after the event.




In the event of a dispute, the two parties will submit to the jurisdiction of the Courts of the city where the head office is located, but only after exhaustion of amicable remedies (conciliation, arbitration).




The Organizer will receive intervention fees as defined in the quote for its service. This rate is only valid for the single study of the Customer's contract. Travel and accommodation costs may be invoiced according to the terms defined in the contract. The Organizer reserves the right to increase the fixed price according to the workload induced by the modification of the specifications. The Customer remains however free to accept or not the proposals of the Organizer. In the event of the refusal of the whole of the proposed project, the Customer shall immediately release the Organizer from any obligation towards him and may not therefore claim any reimbursement of all or part of the deposits and fees already paid. The customer then undertakes to respect his commitments and to pay the corresponding commission. In the event that the Customer withdraws services in relation to the specifications, the Customer is informed that the Organizer's fees can only be reduced following an agreement, due to the volume of work already provided.

Rates are also subject to change depending on exchange rates and in the absence of confirmation of reservation made by a deposit payment. The estimate established by Fiona Events is valid until the end of the option date indicated in the estimate. After this date, the estimate becomes null and void. The prices and conditions indicated in the quote are no longer guaranteed and are subject to change. The prices indicated correspond to the prices offered for the services over the current year and are subject to change without notice.




Payment for services and/or services provided by Fiona Events is made exclusively in Euros, either by check made out to Fiona COLON, or by bank transfer to the account whose IBAN appears on the quote.

The payment of the services and/or services provided by Fiona Events is, unless expressly agreed between the Parties, staggered as follows :
      • Payment of 40% of the total amount upon presentation of the invoice on the day the quote is signed by the Customer.

      • Payment of 30% of the total amount after booking all the service providers necessary for the wedding.

      • Payment of 30% of the total amount two weeks before the wedding.

No discount is accepted for advance or cash payment. No withholding, reduction or set-off of payment is accepted in the event of a dispute. Unless expressly accepted by Fiona Events, invoices are payable in cash on the day of receipt of the invoice by the Customer. Any amount not paid on the due date shown on the invoice automatically entails :
      • The application of penalties calculated on all amounts due at the rate of 5 times the legal interest rate, in application of the provisions of the law of August 4, 2008, known as the LME law.
      • Reimbursement by the Customer of all administrative costs and contentious recovery of sums due, including the fees of legal officers, bailiffs or authorized legal personnel.
      • The immediate payment of all sums remaining due by the Customer on the date of observation of non-payment.
In the event of non-payment, forty-eight hours after a formal notice remained unanswered, the service will be automatically terminated by Fiona Events if it so requires.




Cancellation by the Customer: in the event of withdrawal, refusal or cancellation on the part of the Customer, Fiona Events will be released from any obligation towards the Customer and the latter will not be able to claim either the postponement of the event or the reimbursement of the sums already paid.

Cancellation by Fiona Events: If Fiona Events is unable to perform specific tasks in the planning of an event, due to illness or hospitalization of the Organizer, the deferred costs will be refunded and we will our best to find a substitute for the Event Organizer (other agency and file transfer).

In the event of cancellation by Fiona Events of one or more services to be provided to its Customer, Fiona Events presents professional liability insurance. It cannot be held responsible for delays in the organization due to cases of force majeure such as traffic accidents, human accidents, strikes, bad weather, revolts, demonstrations.

The cancellation of one of the two parties must necessarily take place by registered letter with acknowledgment of receipt. The date of dispatch will be retained as the date of cancellation in relation to the conditions above.




In accordance with the provisions of Article L 221-5 of the Consumer Code, the Buyer has the right to withdraw without giving any reason, within fourteen (14) days of the date of receipt of his order. The right of withdrawal can be exercised by contacting Fiona Events by registered mail. In the event of exercise of the right of withdrawal within the aforementioned period, the amount paid will be refunded within 30 days. The withdrawal form is available on the Fiona Events website at the following address:



To the attention of Fiona Events

I hereby notify you of my withdrawal from the contract relating to the sale of the service below :

  • Name of the CUSTOMER and, if applicable, the beneficiary of the order :

  • CUSTOMER address :

  • Reserved service :

  • Event date :

  • Signed on :    

  • Forwarded to Fiona Events on :

  • Payment method used :


Date :                                                                      CUSTOMER's signature :

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